Privacy Policy
The At Group ("we," "our," or "us") operates the website for ST@Y REGENCY ("Website"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information you provide to us through the Website. By accessing or using our Website, you consent to the practices described in this Privacy Policy.
Information We Collect
1.1 Personal Information: When you use our Website, we may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other information you choose to provide. We collect this information for the purpose of providing you with the requested services, communicating with you, and improving our services.
1.2 Non-Personal Information: We may also collect non-personal information about your visit to our Website, including but not limited to the browser name, operating system, device type, IP address, and other technical information. This information is collected to analyze trends, administer the Website, track user movements, and gather demographic information for aggregate use.
Use of Information
2.1 Personal Information: We may use the personal information you provide to us for the following purposes:
To respond to your inquiries, requests, or questions.
To process your reservations and bookings.
To send you important notices or updates regarding our services.
To improve our Website, products, and services based on your feedback.
To personalize your experience on the Website.
To send you marketing communications, with your consent.
To comply with legal obligations or resolve disputes.
2.2 Non-Personal Information: We may use non-personal information for analytical purposes, to improve the functionality and performance of our Website, and to enhance the user experience.
Disclosure of Information
3.1 We may disclose your personal information to third parties only in the following circumstances:
With your consent or at your direction.
To trusted third-party service providers who assist us in operating our Website, conducting business, or providing services to you. These service providers have agreed to keep the information confidential and use it only for the purposes for which we disclose it to them.
To comply with legal requirements, enforce our policies, or protect our rights, property, or safety, or the rights, property, or safety of others.
3.2 We may disclose aggregated non-personal information to third parties for various purposes, including but not limited to marketing, advertising, or analyzing usage patterns.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of any account credentials or passwords provided to you for accessing our Website.
Links to Third-Party Websites
Our Website may contain links to third-party websites. These websites have their own privacy policies, and we encourage you to review them. We have no control over and assume no responsibility for the content, privacy practices, or activities of these third-party websites.
Children's Privacy
Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.
Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at book@theregency.co.za
By using our Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, disclosure, and retention of your personal information as described herein.